Opportunity:  Resident Coordinator

Greet, register and service guests in a friendly and courteous manner according to Code Purple standards.

Potential Career PathResident Coordinator – Housing Facilitator Manager – Assistant General Manager

Position Requirements

• Immediately greet guest and offer to assist with their needs.
• Register and assign guests to hotel/resident/temporary/helpfulstay rooms.
• Make and confirm reservations.
• Transmit and receive messages, using telephones or PMS system.
• Receive and resolve guest complaints, elevating to supervisor if necessary.
• Perform floor sweeps 4 times per shift
• Perform filing duties of guest records as needed
• Follow sustainability guidelines and practices related to CPKC’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Experience

• High School diploma or equivalent preferred.
• Previous customer service experience or equivalent training required.

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe:

We Rescue Families